Category Archives for "Products"

What ILINX Has in Common with Two Giants: Alibaba and Apple

I read a post recently titled Customer-centric and easy-to-use is the new business model (The Alibaba story) that really hit home. The author, Gerry McGovern, a customer-centricity guru, points out that Alibaba, the world’s biggest online commerce company, has defined a clear mission of “making it easier to do business across the world”, as founder Jack Ma put it. I think it’s safe to say that this model has merit, as the company claims the biggest IPO in the history of the world.

As a long-term Apple user, (my first Mac had a hard drive with 512 KB memory) I can say that their progressively intuitive interfaces have been a compelling reason for me to continue using their technology. In fact, the Macintosh project started with an Apple employee named Jef Raskin who envisioned an easy-to-use, low-cost computer.

Apple has stayed true to this model to present day, according to technology industry analyst Jeff Bajarin. In an article published by Time Magazine, Bajarin outlines six key principals that set Apple apart from the competition, three of which are:Continue reading

4G and Content Management

With the advent of LTE, HSPA+, and Wi-MAX (collectively referred to as 4G) information can be transferred at speeds never before thought possible. 4G for most of us is old news. However, it occurred to me that organizations rarely consider how this efficiency can actually be utilized. Most of my peers/colleagues utilize one form of a cloud drop box or another.  These tools are great for one or two Power Point presentations and maybe a couple case studies. I remember the first time I turned on my iPad/Mobile HotSpot and opened cloud app. ABC, it was information at my fingertips when and where ever I wanted it—I felt a sense of freedom. As time passed I added more and more “IMPORTANT” content to my personal cloud. Certainly you can all guess what happened next. The pile of paper in my cloud was 10x the size of the stack of paper on my desk at work. 4G connectivity, the cloud and “IMPORTANT” information is a great tool. If you add one more piece to the puzzle (enterprise content management) it can be invaluable to your organization.

For a moment try to imagine where organized, “MOBILE” and secure content could add value to your organization. Content that is safely tucked away behind your firewall yet still available to the appropriate men and women in the trenches. The applications begin to seem endless. As you know almost any type of files can be managed inside an ECM solution.

In one scenario a construction manager is remodeling the third floor in a local university building. It becomes immediately apparent that the plumbing was modified at some point to accommodate for an additional bathroom. The CM only has the original blue prints in his/her possession. What he/she needs are the updated “As-Is” drawings. These documents have of course been printed, folded and filed away back at HQ. It is obvious now that dollars are about to be spent on the recovery of these drawings. The only question that remains now is; how many dollars could be saved?

Decision makers and labor workers alike can all benefit from the innovation of fast mobile internet. However, the content being sought after or delivered must be organized and secure. I challenge anyone who reads this post to add a comment below: How can high speed mobile internet and content management be effectively combined to reduce cost or increase an organization’s bottom line?

Joshua D. Gilmore
Account Executive
ImageSource Inc.

 

Why I Love Electronic Forms!

I love electronic forms!

I love being able to not just fill out, but also submit forms electronically either from my PC or my tablet. It’s easy to change information if I mistype something or need to change information. With paper forms, you typically have to reprint the page and enter in all the information again. I can’t tell you how many times I’ve screwed up filling out a paper form and had to redo it. There’s also something nice about being able to click the “Submit” button at the end and not have to print and mail a document in and double-check to make sure it was received on the other end a few days later.

I’ve noticed that more companies and organizations are turning to electronic forms for both consumers and constituents. Users can fill out forms and attach relevant documents or information to the form and in some cases, even sign the form right then and there, no printing necessary!Continue reading

Getting Rid of Legacy Systems

I recently watched a segment on King 5 News around how some government agencies are using legacy systems for their day-to-day work. The article was highlighting the software program used at the Washington Department of Licensing to process vehicle registrations, however, there are a number of additional agencies that are using legacy programs and platforms for their day-to-day processes. The segment went on to discuss how expensive it would be to update all of those systems. Continue reading

Imaging hardware: How to get the best bang for your buck

Why price is not the most important factor when purchasing imaging hardware

When shopping for new imaging hardware, many customers look at their budget and let that dictate their purchase. Now I understand that budget is an important factor, however over the last 9 years working with imaging customers, many have purchased equipment based mainly on price – only to discover that it did not meet their long term growth needs.

So in light of these discussions, here are a few bits of wisdom that can be used as a checklist when considering new purchases:

What  scanner features are essential to you?

  • Color or Black & White (B & W) scanning?
    The majority of scanners automatically come with color option but can also provide B & W scanning for smaller document size files.
  • How fast do you need the scanner to scan?
    Scanners are classed by Pages per Minute (PPM).
  • How much volume are you expecting to scan per day, week or month?
    Volume and speed is determined by the manufacturer when they develop the scanner.
  • Manufacturers group their scanners into categories based on PPM and the Daily Duty Cycle (DDC).
    DDC is how many images the scanner can handle on a daily basis. So if you have a large volume of scanning to be completed on a daily basis, a small desktop workgroup scanner will not be sufficient for the volume – it would break down all the time. Here are the general groupings that manufacturers use:
  • Workgroup/ Low Volume
    Slower, smaller desktop scanners generally under 90PPM and DDC of approximately 500 to 20,000 documents per day, depending on model purchased.
  • Departmental/ Mid Volume
    Scanning speeds ranging 90-125PPM and DDC of approximately 30,000 to 125,000 documents per day, depending on model purchased.
  • High Volume
    Scanning speeds ranging 140-210PPM and DDC of approximately 150,000 to unlimited documents per day, depending on model purchased.
  • Network
    When scanning directly to a network, without the need of additional hardware or software. Scanning speeds tend to be slower for these scanners, generally under 60PPM and DDC of 6,000 per day, depending on model purchased.

What are the characteristics of your document?

  • How big are your batches of documents that you want to scan at one time? 
    Scanners come with different Automatic Document Feeder (ADF) sizes, ranging from 10 pages at a time to scan, up to 750 pages. If you have a large production scanning environment, the more the ADF holds the quicker the scan operator can scan documents. Generally scanners that have higher ADF also have higher PPM and DDC.
  • You need to determine the general sizes of your documents. 
    What is the maximum and minimum sizes, what length are the documents? Larger or longer documents (11 x 17” or 12 x 34”) do require a flatbed scanner or scanner that can handle longer documents.
  • Are they delicate documents that cannot be run through a scanner? This would also indicate you may need a flatbed scanner or a flatbed attachment to the scanner.
  • Do you require pre-scan or post-scan imprinting?
  • Is the scanner easy to clean every day by the user? 
    Are the consumables (rollers etc.) easy to replace by the end user? This can save money and time on the maintenance of the scanner and ensure optimum image clarity and scanning performance.

What value-add does the vendor/manufacturer offer?

  • Does the manufacturer offer evaluation or demo scanners for you to test before the purchase? 
    This is important when purchasing larger production scanners, it will help determine which scanner is the best fit for your scanning needs.
  • What type of scanner hardware maintenance contracts does the manufacturer offer? 
    Some include 1 year or multiple years in with the scanner purchase price and will save you money.
  • Will shipping be included in the initial purchase or is it an additional cost?

Many customers work with ImageSource to help them select the best fit, or to evaluate scanners side by side to determine what is the best bang for their buck. As you can see from the information above, sometimes price is not the only factor to consider with your new purchase.Let us help you!

To learn more about ImageSource, and all of the content management services we provide, visit us here.

1 2 3 25