While conducting a Kofax training class, I asked the students how their company uses Kofax Capture v8. They told me that their system consists of 20+ servers and multiple installations of Kofax Capture. This was very surprising to me. My students told me that the previous administrator never received training on the software, and that his manager told him to “just make the system work”, rather than sending him to training. The administrator was able to “make the system work”, but did so in a way that was inefficient and did not take advantage of the full power of the software. If the administrator had received proper training on the software, he would have realized that, at the most, he would have only needed one server for Kofax and one server for his remote sites. The lack of training proved to be costly to his company.
Never underestimate the importance of training. A complete list of available training courses at ImageSource University can be found by visting the Training page.