Front & back office solutions for government
ILINX technologies enable efficiencies, compliance, ease of access and sharing critical information for city, county, and state government organizations.
Why ILINX was chosen to replace obsolete legacy system
The Washington State Department of Transportation recently moved to ILINX technology for capture, workflow, repository, retention management, and COLD processing. ILINX was also used to migrate content from the Oracle IPM platform. In this webinar WSDOT highlights the criteria used to identify the best fit technology for their organization, from RFP analysis to selection and implementation.
- Dept. of Human Services / Public Assistance
- Dept. of Licensing
- Dept. of Transportation
- Secretary of State
- Dept. of Financial Institutions
- Appellate & Superior Courts
- Dept of Public Safety / State Patrol
- Liquor Control Board
- Dept. of Health
- State Colleges & Universities
- Accounts payable
- Contract approval
- Converting paper or film to digital
- Benefit processing & management
- Case management
- Employee onboarding
- Permitting & licensing
- Application processing via web form or eForm
- Onsite inspection processing
- Meeting agenda compilation & distribution
- Records search
- Self-service: constituent & business partner
- Records management
ILINX as an Enterprise Service
Learn how the State of North Dakota has implemented ILINX Capture as an Enterprise Service to deliver capture via the web, reduce costs, and streamline support and management in a distributed imaging environment.
Achieve more with less resources—technology with quicker ROI
ILINX technologies allow you to achieve ROI as quickly as possible, without operational downtime and equips your organization to stay in the black using automation efficiencies.
In a time when demands are growing and budgets are not, ILINX technologies help you accomplish more without increasing your current labor force. Your new paperless environment will help you accomplish production gains through process automation, immediate access to content, improved accuracy, real-time visibility, self-service and transitioning workers to more important tasks.
ILINX is friendly to deploy, manage and administrate. After the initial implementation many customers use internal resources to expand ILINX from a departmental solution to an enterprise-wide platform.
Simple-to-configure profiles, security, workflow and applications put you in control
ILINX makes it easy for you to extend content management within your own organization, so external technical resources don't take big chunks out of your budget. After an initial implementation, many organizations utilize their internal IT resources to build multiple workflows in the ILINX Capture Workflow drag-and-drop interface.
More avenues to capture and access information, regardless of location
Capture content across locations and devices
- Self-service via web forms
- Real-time transactional capture
- Capture via mobile devices
- Distributed capture
- Kiosks, MFPs and workgroup scanners
- Augmenting with data from other systems of records
- Drag & drop from desktop
- Monitored folders, including faxed documents
Access content with granular security restriction
- Administrators can easily configure permissions for users and groups
- Portals for constituents and business partners to upload and download documents
- Secure access to repository via web browser
- Creating document images from COLD/ERM data
- Access documents offline in temporary, standalone repository with security and time parameters
- Integrating and pulling data from other systems of record
Four ways to meet regulatory compliance and mitigate risk
Through speedy deployment, quick adoption and superior security, ILINX allows you to meet compliance requirements quickly and painlessly.
Access the right documents and data on demand
Unlock information isolated in various silos and systems
Protect privacy with granular security configurations
Package and deliver documents quickly and easily
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Focus more on your constituent, less on the process
Customer-facing knowledge workers have one of the most important jobs in your organization. ILINX replaces cumbersome manual processing with automation, allowing you to give their time and attention to your constituents and business partners instead of laborious capture, workflow processing, searching and locating of information.
For example, ImageSource helped the Sacramento County Department of Human Assistance to accelerate forms processing using advanced capture—optical character recognition (OCR) & intelligent document recognition (ICR). Now, applications enter the system 50% more quickly, allowing the department to continue working on other critical obligations.
ILINX Software for powerful paperless business processing
An enterprise-class platform for information management, ILINX was designed to meet the evolving needs of your business units. ILINX extends the capabilities of your hardware and software to improve process productivity, mitigate risk and increase revenue.
Got a question?
Whether your organization is looking to go paperless, manage digital content or automate document-driven processes, the ILINX team is happy to answer any questions you have.