ImageSource, Inc.
Author Archives: ImageSource, Inc.

To Classify or Not to Classify

I recently was asked to help with a client’s KTM (Kofax Transformation Modules) project, because they were not pleased with the percentages of valid and/or correct extraction fields. My first question was, “Are you using subclasses?”  The answer was, “No.”  Subclassifying your top forms is an easy way to greatly improve your extraction results.

What I mean by that is instead of trying to use a single locator to find data from all of your documents with a “one size fits all” approach, you can use subclasses to first classify the document and then tune your locators specific to that form to look in a precise location for the information. For example, let’s say you need to find a “Case Number” off of all of your forms. Some forms might have the word “Case Number” above the text you need to extract. Others might have the word “Number” to the left of the data. Another might not have any text around the data to key off of at all. It’s difficult to add enough rules in one locator to catch all the possible scenarios. Furthermore, there are times when adding rules to help find data on one form will actually give you negative results from another. Subclasses can help by allowing you to create a specific locator to zero in on the information that you are looking for.Continue reading

Looking To The Future

As a relatively new product to the ECM industry along side Oracle IPM, SharePoint, and Kofax, ImageSource is making ILINX known to the world. As many of the ILINX applications are based on the latest technology as well as light weight, they work on such a variety of operating systems and integrate with most legacy platforms such as Oracle IPM, SharePoint, and Kofax. Having started with ImageSource only 6 months ago, I have quickly learned how to utilize these products and support them for our customers. ILINX Import, Export, and Integrate are some of the smaller but very powerful tools that are in the ILINX arsenal. Newer applications such as ILINX Capture and the latest application ILINX Content Store provide a very exciting new twist to the ECM industry as they are the only light weight, easy to use content management applications on the market.

Recently I attended the Nexus  2010 ECM convention where Shad White revealed “Project X”. Project X is the latest venture that ImageSource has partaken. Mr. White revealed the Project X is the ILINX Tablet. The ILINX Tablet is a slim powerful tool which is embedded with ILINX Content Store technology. This Tablet allows you to capture files, index, search, and sync all of the content you want while on the go. No more need to stop and carve out time in your busy schedule to index those expense reports. It can all be done at the time of incurring those expenses as easily as texting on a smart phone.

I was very excited to hear that ImageSource was giving away one of the ILINX Tablet as the final giveaway at the Nexus 2010 convention. At the time that the business card was pulled out of the bowl, you could hear the gasp as everyone in the meeting room held their breath in hopes it would be them. As the name was read the man sitting next to me went even more still and all of a sudden started laughing. He won the new Tablet and sprang up to accept his gift.

The customer came back and sat down in his previous seat and was shocked at his luck that day. I sat with to him and as the meeting and the conference was coming to a close and walked through and explained the basics of ILINX  Content Store and how to utilize the ILINX Tablet. In about 20 minutes the customer understood how to use his new Tablet and was on his way out with a smile on his face.

I am so excited to see in the next months and years how the ILINX  tools are going to expand and enhance the ECM industry and our experiences within it.

Ignited by Nexus

ignite your informationAlmost 3 years ago I was working as a Management Analyst for the State and I was given the opportunity to attend the Nexus ’07 event in Bellevue. I was unsure what the event was all about and how it was going to be incorporated with my job. A group of us drove to the event and was intrigued with the research that I had done on the event and the number of products that they offered information on. When we arrived we attended the welcome presentation and speaker that introduced me to a new technology for me in document imaging. I knew that we had incorporated a small part of this into the agency I was working for but was unclear as to how it worked. We broke into our choice of four sessions. It was incredibly interesting and helpful. For the next 2 days I found that each breakout session was very informative and at that point I could definitely see how this technology was incredibly applicable to any business in some way. I made notes and gathers brochures and information on different products and ideas that could be applied to different areas of the agency.

Not only did I gather such great information on new products for the agency but I also was able to meet the vendors and product developers for the different solutions. There were opportunities during the mingle times and product demonstrations that I could approach a vendor or representative and share my ideas and they were so informative and provided even more ideas for me to apply.

By the end of the event I was ready to do it all over again and attend different breakout sessions to learn about more exciting products and apply to my ideas. During the drive home I found that I was not the only one that had this kind of experience. Everyone had ideas and solutions and products that we could apply to different areas of the agency to not only save time but money as well.

When I started working for ImageSource I had no idea that the event that I had attended three years ago was put on by … well…. Us. I am looking forward to this upcoming NEXUS ’10 event on November 4-5. Now I will be attending it from the other side as one of the vendors who will no doubt be in contact with someone that is attending like I had three years ago looking for inspiration. For all those readers out there, be sure to register early so you don’t miss out.

Jen Hilt
Support Engineer
ImageSource Inc

Oracle Imaging & Process Management – Oracle I/PM 11g

Oracle Imaging and Process Management 11g has been redesigned with JavaEE architecture to leverage Universal Content Management services for metadata and document storage.  We have installed 11g in our labs and everyone agrees that that modernized user interface and new web based administration UI is a step up from the 10gr3 release.  Additionally, the viewer has been re-written as a Java applet with cross browser/support that simplified the security model and improves usability.  The 11g release exposes images though website, portals and seamlessly integrates with all nearly all Oracle products excluding the HLLAPI connectors to the old JDE World/World Vision versions.  Understanding that may of these older JDE World/World Vision version  installations are still in production we would recommend 3rd party integrations using ILINX Integrate to allow data & images to pass effortlessly between two or more applications.  ILINX Integrate will retrieval and display  images with virtually any application regardless of source—host based, Windows, Web or Citrix—with ECM or other line-of-business systems including the older JDE World/World Vision applications.
With the launch of 11g,  IBPM 7.6 support is schedule to conclude June 2010 and 10gR3 (7.7) is supported until 2015.   For customers looking for detailed information about upgrading from earlier I/PM releases and implementing I/PM 11g, be sure to contact your ImageSource Representative or contact support at

Leigh Woody
Program Manager

There’s enough SAN for all of us!

I’m really excited that we recently got a new D-LINK DSN-3200-10 SAN (Storage Area Network) for our network. What’s even more exciting is the amount of data we are going to be able to store on this monster… 30TB! We already currently have running the same model of SAN on our network but with only 15TB’s, which is still an amazing amount of storage.  Add in our new 2010 Exchange server and the amounts of virtual machines we have running on Hyper – V  using up gigs and gigs of space plus failover drives, 15TB’s can run out quickly. Once we fully implement our new SAN we will be able to transfer most of our data that is stored on servers with hard drives pushing the storage limit. The part about adding this SAN into our environment that gets me the most excited is that it will allow us to dynamically expand our storage requirements whenever we need to make changes on the fly in order to support growing databases, image repositories, virtual machines, and any other storage issue that may arise.

Will Hart
Support Engineer
ImageSource, Inc.