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Installation Hand Off to the Client

As an integrator there are many things we can do as far as making the install a success, but only a very limited amount we can do to guarantee its continuing success. One of the most often seen issues is the handoff of an installation to the client, in particular the maintenance of the database.

It’s All About the Database

The key component to any content management/archive/workflow system is the database. Many times this key component is overlooked at the time a new imaging system is put in place, often the database is placed on an existing server which already has many critical duties or it is a new install placed on the same server […]

Planning Applications and Repositories within Oracle IPM

One of the philosophies I have developed over the years is the separation of applications and their image repositories for every application developed. I build a storage volume and a storage class incorporating the volume for each individual application. These do not need to be physically distinct locations, they can be virtual names for the […]

Scanning Software Configuration Best Practices

With scanning software it is tempting to get carried away and create many different batch class configurations designed to be optimized for specific types of documents. The most common is when you see a batch class created for single page documents and another which uses exactly the same indexes and feeds the same application for […]

Oracle IPM Workflow Software: Overuse of Custom Forms

With a product such as Oracle IPM software the temptation arises to develop a new front end to feed an existing software solution the client may have in place. The IPM product has a GUI which allows easy rule based routing, e-mail notification, trigger events and others with no programming skill required. The solution does […]