Now that there are scanning applications that live on the internet troubleshooting and client side desktop support just got a whole lot easier. No more patching individual workstations and mix matched versions on client desk tops. No more problems accessing and taking up disk space. No more OS compatibility issues. Web based applications is the […]
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As of August 3, 2009, worldwide technical support via telephone for all versions of Kofax’s VRS has been convert to a pay-per-incident (PPI) system. Fujitsu offers a toll-free technical assistance support line for all Fujitsu scanners and software during the warranty period. The scanner warranty includes phone support for Kofax VRS products provided with the […]
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While conducting a Kofax training class, I asked the students how their company uses Kofax Capture v8. They told me that their system consists of 20+ servers and multiple installations of Kofax Capture. This was very surprising to me. My students told me that the previous administrator never received training on the software, and that […]
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KTM for Invoice Processing. The Kofax Transformation Modules is an excellent addition to the Kofax Capture family when processing invoices. The product is able to “Read” the major invoice values from the invoice image accurately and with confidence. It has the ability to “Learn” where on the invoice image the values are located so its […]
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