Category Archives for "Capture"

Fully Automate Claims Processing Beyond OCR

Organizations, from healthcare to insurance to government agencies must process claims that arrive from all points of capture. Because it is difficult to control the scanning process for claims, the result is images of all types with variances of either scale or image resolution. In addition, supporting documentation may accompany a claim form. This makes […]

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How Intelligent Capture Utilizes Machine Learning for Template-free Training

There has recently been a lot of chatter in our industry about machine, and I want to share a few thoughts about how ImageSource’s ILINX Advanced Capture platform tackles this topic. Our approach is to deploy a neural network-based document processing model that does not rely on templates. Our machine-learning platform supports custom-developed content classification projects […]

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ROI of Document Imaging

Forrester Research analyzed and evaluated ECM technologies and came out with The ROI of Imaging. Forrester Research, Inc. is a global leader in business and technology. They define imaging as software for scanning, capturing, indexing, retrieving, processing and archiving digital images of documents and electronic forms. Many organizations rely on paper intensive business processes and […]

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Please Hold for 1 Hour…

Great support is a must for any business and Customer Service 101. Automated support is great if you want to pay a bill with a credit card or check the balance of an account, but when you have an actual issue you need assistance with, automated support is the LAST thing that I know I […]

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