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RPA Solution at Call Center Improves Service and Pays for Itself in a Year
Technology leaders are jumping on the Robotics Process Automation (RPA) technology bandwagon for good reason. It yields tremendous value in a myriad of business and industry sectors. RPA automates repetitive manual tasks performed by human workers, so their time can be used in higher value responsibilities. Because manual actions occur in so many different business […]
Read moreWhy RPA isn’t just trendy
It seems like RPA, or Robotic Process Automation, is all the rage in innovation circles, but ultimately its true benefit is defined by its ability to add value to your company. But how does RPA benefit you? And at what cost? As leaders in business process automation since 1994, we would love to share insight […]
Read moreWhat ILINX Has in Common with Two Giants: Alibaba and Apple
I read a post recently titled Customer-centric and easy-to-use is the new business model (The Alibaba story) that really hit home. The author, Gerry McGovern, a customer-centricity guru, points out that Alibaba, the world’s biggest online commerce company, has defined a clear mission of “making it easier to do business across the world”, as founder […]
Read moreWhy Imprint Documents?
This is a question we ask our customers when choosing scanning hardware for their Enterprise Content Management solutions. It is easily overlooked when reviewing the specifications of a scanner, as it is a separate hardware purchase and generally is a business process requirement not a scanner specification requirement. When there is a need to “imprint” […]
Read moreHow to choose the best ECM solution for your organization
As a Project Manager at ImageSource, it is my job to educate and guide stakeholders to the best solution based on budget, timelines and requirements. Having previously worked as a consultant at ImageSource, I’ve worked with the stakeholders of an organization to outline the scope of an Enterprise Content Management (ECM) solution for their business. […]
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