Category Archives for "ImageSource"

Relationships – The Ultimate “Value-Add”

One objection we hear almost every day as a Sales representative from a Value Added Reseller (VAR) is “I can get that scanner cheaper online!”  While that may be true in some cases, it may not always be in the customer’s best interest.  That’s when we discuss the benefits of purchasing from a VAR. VAR’s […]

Read more

The Importance of ECM Training – Kofax, ILINX, Oracle

While conducting a Kofax training class, I asked the students how their company uses Kofax Capture v8.  They told me that their system consists of 20+ servers and multiple installations of Kofax Capture.  This was very surprising to me.  My students told me that the previous administrator never received training on the software, and that […]

Read more

Benefits of Remote Services for ECM Support

Would you land a plane in dense fog without radar?   Probably not, so why can it be difficult to get support representatives of  major software manufactures to dial in and assess critical business ECM servers to aid with troubleshooting?  I recently worked with a large ECM company that told me “Before that occurs ( dialing […]

Read more

Who Needs a Scanner? I Think I Need a Scanner…

The answer is almost everyone!  From scanning bills and statements in your home office to full Imaging Departments in the largest of companies, digital images are the way of the future.  I don’t know about you, but I don’t have room in my house for filing cabinets full of old mortgage, power, auto, insurance and all the other […]

Read more
1 16 17 18