Category Archives for "Software"

The Future of ECM Support and Web Based Distributed Capture

Now that there are scanning applications that live on the internet troubleshooting and client side desktop support just got a whole lot easier. No more patching individual workstations and mix matched versions on client desk tops. No more problems accessing and taking up disk space. No more OS compatibility issues. Web based applications is the […]

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When you are a hammer all of your problems look like nails.

The phrase “When you are a hammer all of your problems look like nails” is just one version of a group of statements that refers to the phenomenon that the French call déformation professionnelle which refers to looking at things from the point of view of one’s profession.  This behavior is more commonly know in […]

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SharePoint for the Enterprise

Microsoft has created a major presence in the enterprise content management arena with Microsoft Office SharePoint Server 2007.  Is SharePoint best suited to serve as a single ECM solution for the Enterprise?  The real question is what does it take to have a successful SharePoint implementation.  From my perspective, here are the things one should […]

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Kofax moves to a pay-per-incident (PPI) system. What are your options?

As of August 3, 2009, worldwide technical support via telephone for all versions of Kofax’s VRS has been convert to a pay-per-incident (PPI) system.  Fujitsu offers a toll-free technical assistance support line for all Fujitsu scanners and software during the warranty period.  The scanner warranty includes phone support for Kofax VRS products provided with the […]

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