Category Archives for "Software"

Monitoring Server Performance

Does your ECM server seem to have performance related issues?  Are requests to your ECM software taking longer than normal?  If so then you may have a few choices: You can always add some extra physical ram, this may help but may not get you to the root of the problem. You could maybe add […]

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Oracle IPM Workflow Software: Overuse of Custom Forms

With a product such as Oracle IPM software the temptation arises to develop a new front end to feed an existing software solution the client may have in place. The IPM product has a GUI which allows easy rule based routing, e-mail notification, trigger events and others with no programming skill required. The solution does […]

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Another Good Reason to Recommend Upgrading an Image Capture System

I recently had a ticket I found to be very interesting. As I started to dig into the issue with an older version of an imaging capture system and I soon realized that .NET 2.0 was not supported, and manufacture recommended their customers to uninstall the .NET 2.0 framework. As you know that’s very hard to […]

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Leveraging ECM Software APIs

System Engineers must to be able to choose from a menu of technologies in order to solve ECM business problems. While ECM software vendors often strive to provide a complete set of tools for any anticipated business challenge, in reality, technology advances almost always outpace product release cycles. Service Oriented Architecture (SOA), Simple Object Access […]

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The Importance of ECM Training – Kofax, ILINX, Oracle

While conducting a Kofax training class, I asked the students how their company uses Kofax Capture v8.  They told me that their system consists of 20+ servers and multiple installations of Kofax Capture.  This was very surprising to me.  My students told me that the previous administrator never received training on the software, and that […]

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