Rural Justice Crisis Has Consequences for States

The Rural Justice crisis and the pressure on State and County governments to find solutions is well documented. States that otherwise may not have much in common like Alaska, Nevada, New York, and North Dakota have all worked on policy and incentive programs for law enforcement and lawyers to reside and practice or serve in rural communities. It’s also recognized that urban courts have rural justice reach as they need to communicate to all involved in a court-related matter regardless of their location. Studies agree that traveling 200+ miles to see a lawyer or make a court appearance is not equal justice under the law.

The state of Nevada has found that leaving problem up to counties to solve has created legislative consequences. The state introduced a bill in 2015 that died in committee and passed Bill 377 in 2017 that created a commission to find solutions, but none have been implemented. In those two years, various counties in Nevada attempted to solve the problem independently. In November 2017, the ACLU filed suit against the state of Nevada for violating the 6th amendment in six rural counties (ACLU Sues Nevada).

Rural justice initiatives and solutions must include collaboration between systems of record for Law Enforcement, Child Welfare Services, and Tribal Courts.  In 2006, the State of Alaska recognized the expansion of technology as one of the top five solutions to their rural justice crisis. They integrated their public health records, law enforcement records, tribal records, and court records to facilitate communication between all the organizations. This has been especially useful in communities where internet access isn’t guaranteed. Law Enforcement and Legal professionals can access all information in real-time and share with the individuals participating in the court system. The state has been especially creative holding court sessions in local facilities like high school gyms, decreasing the amount of travel for a defendant, plaintiff, lawyer or witness.

 Are your counties, public departments, and indigenous communities communicating seamlessly to improve rural justice?

The full Initial Report and Recommendations of the Alaska Rural Justice and Law Enforcement Commission can be found here: Alaska Rural Justice

Looking at Rural Justice

Changes in US life and industry have left states and local governments with changing communities and shifting resources. Legal systems are affected directly as rural communities become more isolated from legal resources and services. Meanwhile, lawyers in rural areas are retiring, moving and are not consistently replaced by newer lawyers or law school graduates.

State and local governments are faced with the problem of providing a speedy trial or access to justice and are faced with the problem of how to interact with rural community members. This includes all legal services initiated by individuals or initiated by the local government. There are some obvious risks like not collecting court fees efficiently, not providing a speedy trial resulting in a dismissal of charges, and perhaps more serious is the long-term risk to public safety.

There are infrastructure and access issues unique to rural areas. How far away is the courthouse? Is there a lawyer available in the community to advise or represent individuals? Does law enforcement have access to rural community members to provide protection, serve papers, etc.? Do the rural areas have internet access?  California and New York have been leading the way via nonprofit organizations encouraging (and incenting) law students to consider serving in rural areas, providing pro bono services via traveling lawyers and organizing judges to visit rural areas at regular intervals.

Has your organization developed a rural justice strategy?

Here are some additional resources on the topic

New York Rural Justice

One Justice

Mitigate Litigation Risk through Smart Banking Information Technology—Boost Your Bottom Line (part 6 of 6)

Meet Compliance and Regulatory Policies

Many financial services companies scramble to comply with new regulation, like SEC 17a-4c, and maintain compliance with legacy regulations, like Dodd-Frank Act, SOX, Know Your Customer (KYC) and other legislation as they grow. In addition, a changing corporate landscape can drive major efforts in IT governance.
Flexible information management tools will support your any number of policies and allow you to manage existing and future regulatory compliance with confidence, and protect you from unnecessary exposure.

Enable Reporting

Technology that allows you to easily aggregate and share process performance data is essential. If you don’t know where your processes are failing to meet compliance, you can’t fix them. Similarly, visibility into who, how and when content is interacted with is critical. It’s important to have a highly accessible and configurable content analytics platform to expose the precise information you need to detect risk immediately.

Support Granular Information Security and IT Governance

If you can’t configure your information management software security with ease and precision, then you can’t have visibility into performance or activity. More importantly, you can’t protect yourself against legal exposure. Systems that support robust configuration help you enforce the controlled collection of information. They also help you standardized formats and data management, which promotes infosecurity.

Manage Retention & Disposition

From a risk management perspective, disposition can be as crucial as retention. Managing the lifecycle of your data and documents does not have to be complex and expensive. A simple, automated solution can pay for itself many times over. 

Have a Dedicated Process for Records Requests

If you are plagued with requests, it may be worth investing in a solution that integrates any type of content—data, documents, email, assets and more—with line-of-business systems and databases to auto-fill, verify and authenticate requests. Smart systems can help meet deadlines with automatic confirmations, status updates and reminders, auto-redaction, storage of completed requests, trackability and more. 

Facilitate Powerful Search, Consumption and Delivery

Whether you are producing a report, audit results, images or data, it’s important to have a system that supports flexibility and speed. Some options might include:

  • Automatically convert document formats upon import or during workflow
  • Monitor databases and configure to automatically react when criteria is met
  • Search, collect and package actionable content into “time-bombed” mobile repository 

One example is the ILINX Event Tracker. We provided this solution for a large financial institution which is using it to stay compliance by meeting criteria specified in SEC 17a-4c regulations. It provides a reliable tool that creates non-rewritable and non-erasable formats of broker-dealer event records for storage on electronic media.

Other ILINX products that support your compliance initiatives include ILINX Capture, ILINX Email Capture, ILINX Capture Workflow, ILINX Content Store, ILINX Retention Management and ILINX Analytics.

Check out the 5 other posts in this series:
Ingest and Process Secure Data, Documents and Payments Real-Time During Customer Transactions 
Extend Online Invoice Upload Capabilities to Business Partners
Advanced Automation and Robotics Process Automation (RPA) Maximize Efficiencies
Integrate Data from All Systems to Optimize Business Process Management (BPM)
Control the Flow of Information and Access to Manage Risk and Identify Problems

Information Processing Visibility & Control for Banking—Boost Your Bottom Line (part 5 of 6)

If you are looking for ways to maximize the value of business information, you can be successful with both proactive and reactive strategies. In this post, we’ll cover access to and visibility of your data and documents, in-process and while archived.

Control the Flow of Information and Access, to Mitigate Risk and Identify Problems

Granular configuration control over your content will yield efficiencies, promote compliance and enforce information security. By proactively controlling access, visibility and actions for each user or group, you will protect confidentiality, integrity, and availability of sensitive information. InfoSec can be achieved using administrative controls through Active Directory permissions and configuration settings in capture, workflow and repository software. When managed correctly, it exposes only that which each worker is qualified to see and/or act upon.

Content Analytics: Real-Time Visibility to Statistics and Data from Information Processes

Information processing analytics allow you to gain visibility into your business processes, content data and information from external systems. This allows you to react immediately to potential problems to pinpoint risk potential long term. Customer transaction data to take a proactively nurture that relationship. Analytics dashboard can be specifically configured to provide different information to different groups, from business process managers to C-level executives.

Business process intelligence can help you:

  • Reveal business intelligence to make informed decisions
  • Identify processing bottlenecks to accelerate throughput
  • Gain knowledge about your content and how it's interacted with
  • Expose data from just about any system to enable productivity
  • Enable prediction to make better decisions
  • Monitor compliance with regulations (KYC, SEC, Frank-Dodd)
  • Serveil penetration testing results for security vulnerabilities
  • Analyze data flowing into and out of data lakes

Controlling access to your information should be easy to configure, but unfortunately in many systems it is not. ILINX information management software makes easy configuration a priority. Get administrative control over visibility and actions in ILINX Capture, ILINX Capture Workflow or ILINX Content Store, even without in-depth IT knowledge.
Our business intelligence platform, ILINX Analytics, is no different. It’s flexible and easy to use with any level of technology expertise. Depending on user permissions, you can expose data from any business system, from ECMs to ERPs. View and easily share reports. Expose, hide group and sort data, move columns and manipulate in multiple ways. And finally, gain visibility and insight into critical information that will improve information processing and help make better business decisions to boost your bottom line. 

Check out the 5 other posts in this series:
Ingest and Process Secure Data, Documents and Payments Real-Time During Customer Transactions 
Extend Online Invoice Upload Capabilities to Business Partners
Advanced Automation and Robotics Process Automation (RPA) Maximize Efficiencies
Integrate Data from All Systems to Optimize Business Process Management (BPM)
Meet compliance and regulatory policies to mitigate risk of litigation

Integrating Information & Transaction Efficiencies for Banking—Boost Your Bottom Line (part 4 of 6)

Integrate Data From All Systems to Optimize Business Process Management (BPM)

Business systems integrations can greatly increase efficiencies, both during and after the processing of data and documents. While processing mid-stream, integration between workflows, repositories and legacy systems can expedite throughput, eliminate errors and provide critical analytical data real-time. This helps mitigate risk by enabling you to meet both service level agreements and regulatory compliance. Sometimes this can be done without a single-line of code.

Post-processing, it’s possible to retrieve and display images from within virtually any application regardless of source—host based, Windows, Web or Citrix—with little to no development. This provides a cohesive system that allows data to pass easily between two or more applications, saving time and increasing efficiencies.

Robotic Process Automation (RPA) Can Take Integrations to a New Level

RPA allows fluidity, enabling a more effective labor force. It’s like putting your high-volume, low complexity tasks on steroids! Employees can be repurposed to provide essential jobs that require personal, human interaction and collaboration.
An important advantage of RPA is that it can be implemented without major retooling of each business process. Simply integrate RPA into your existing systems to mimic the way your FTEs would interact with it.

Business process integrations are instrumental in helping save money by:

  • Extending the reach and power of your ERP, or any existing system
  • Serving data to workers from within one familiar business application

  • Consolidating data to a single interface for improved customer service
  • Pushing and pulling data between systems automatically, saving labor
  • Enabling search across multiple systems and package documents upon request
  • Streamlining audits
  • Reducing human errors, therefor mitigating operational risk
  • Decreasing processing times for overall process improvement
  • Improving internal and customer service levels
  • Enabling 24/7 output
  • Reducing human fatigue & quality variance
  • Mitigating risk by facilitating compliance with regulations such as SEC, Frank-Dodd and KYC
  • Providing real-time data for predictive analytics, customer engagement and more
Agile Integrations Keep You Competitive in Today's Data Driven Market

As consumers expectations grow for more customization and personalization of their financial services experience, RPA can enhance the performance of customer engagement platforms. It also improves data agility for systems that support analytics, branch optimization, channel management, compliance management, performance management, risk management and mobility. In addition, RPA can provide on-demand integration between schemaless data (data lakes) with any business system. 

Basically, robotic data integration removes barriers and extends your control over a broad range of data types and sources to better deliver business value. Not only does data integration untether you from the limitations of information silos, but it can help unify formats and data management across files, tables and streams.

Although business systems integrations, particularly with RPA, can seem overwhelming, it is possible to find all of this functionality in one platform. The ILINX suite of information management software can provide all of the afore mentioned benefits using a combination of ILINX Capture, ILINX Capture Workflow, ILINX eForms, ILINX Advanced Capture, ILINX Content Store, ILINX RPA and ILINX Analytics. They work together seamlessly to automate the integration of all your critical business data and document, during and after processing. 

Check out the 5 other posts in this series:
Ingest and Process Secure Data, Documents and Payments Real-Time During Customer Transactions 
Extend Online Invoice Upload Capabilities to Business Partners
Advanced Automation and Robotics Process Automation (RPA) Maximize Efficiencies
Control the Flow of Information and Access to Manage Risk and Identify Problems
Meet compliance and regulatory policies to mitigate risk of litigation