Enterprise Content Management Brings Efficiencies to Government

In a press release dated December 3, 2009, Governor Gregoire announces several significant reform measures to ensure Washington State delivers services more efficiently and effectively. One area of focus is information technology opportunities.

“Wide adoption of IT shared services allows agencies to concentrate on mission-critical needs while achieving savings through economies of scale and standardization,” said Tony Tortorice, state Chief Information Officer. “This is better for the agencies as they work with fewer resources to provide better service, and it’s better for Washingtonians who will receive better service at a lower cost.”

At Nexus 2009, the ECM solutions conference hosted by ImageSource, two government entities received ECM awards for improving services and creating efficiencies in their daily operations.

The recent ImageSource press release, dated November 10, 2009, highlights the two ECM solutions.

The Department of Financial Institutions (DFI) received the award for Best Use of Complementary Technology for a solution that automates the routing, monitoring and management of imaged checks and supplementary documents received by DFI.

“This solution assures that all checks and supplemental documents are imaged almost immediately, facilitating the rapid deposit of checks received by DFI.” said Ron Seymour, CIO, Washington State Department of Financial Institutions. “Being recognized at the Nexus conference highlights DFI’s commitment to develop technology that benefits the State of Washington,”

The City of Richland received the award for the Largest Return on Investment for an ECM solution that streamlines their agenda process by creating electronic workflows.

“Technology is rapidly changing how cities in Washington can gain efficiencies, improve processes, network and share information. Our objective is to make Richland a leader in information management,” said Jon Amundson, Assistant City Manager, City of

Richland. “We are honored to be recognized by this award which demonstrates the economical benefits this technology can bring to the City and its constituents.”