The company you’re working for or consulting for will most likely be sued at some time given today’s litigious environment. As ECM project manager are you knowledgeable and do you have the proper documentation (records of ediscovery, document retention, disposition, etc.) that is required to mitigate the risks in a lawsuit?
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Despite the massive amounts of investments made in information technology there is still a need for businesses and organizations to continually ask the following questions on four main strategic business drivers: Reduce Costs: How can we complete “X” process in less time and with less cost and less labor? Increase Revenue: What can be done […]
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I found the latest research paper from AIIM “Winning the Paper Wars – capture the content and mobilize the process troops.” to be an interesting read, especially since I have seen many of the points discussed when working with our customers—specifically with growth areas in mobile capture, OCR, BPM/Workflow and AP/AR processes. I am happy […]
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Distributed scanning and capture provides employees the ability to scan or capture information from individual stations and file the documents in a shared folder or into a central location. The documents are captured and indexed at the source, generally by the department or workgroup that created them and where the workflow is initiated. Distributed capture […]
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Small businesses that offer tech support will turn out better results than a big tech support company offering global support. Having worked in tech support and worked with providers of various sizes, I have come to the opinion that small departments offer more meaningful support, better customer service and have superior knowledge.
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