Tag Archives for " Content Management "

Another Good Reason to Recommend Upgrading an Image Capture System

I recently had a ticket I found to be very interesting. As I started to dig into the issue with an older version of an imaging capture system and I soon realized that .NET 2.0 was not supported, and manufacture recommended their customers to uninstall the .NET 2.0 framework. As you know that’s very hard to […]

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Benefits of Remote Services for ECM Support

Would you land a plane in dense fog without radar?   Probably not, so why can it be difficult to get support representatives of  major software manufactures to dial in and assess critical business ECM servers to aid with troubleshooting?  I recently worked with a large ECM company that told me “Before that occurs ( dialing […]

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