Customer relationship management

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Transactional Content Management – a catalyst for business process improvement

Despite the massive amounts of investments made in information technology there is still a need for businesses and organizations to continually ask the following questions on four main strategic business drivers: Reduce Costs: How can we complete “X” process in less time and with less cost and less labor? Increase Revenue: What can be done […]

Development Mindset when utilizing ILINX eForms

Those familiar with software development should know the Waterfall software development methodology very well. For those who don’t, it’s basically this: 1. Perform discovery/gather requirements 2. Build out the solution based on the requirements provided 3. Perform User Acceptance Testing (UAT) 4. Correct issues found during testing and resubmit for UAT 5. Repeat steps 3 […]

The Give and Take in Your Relationships

This week I thought I would take the blog post in a different direction. Usually, we are focusing specifically on a technical topic and providing recommendations, solutions, theories and rants related to a topic. I would like to take a step back from the granular technical details and talk about relationships. Now I am not […]