Tag Archives for " ECM "

Two birds, one stone: ILINX eForms

ILINX has yet another tool to enable capture anywhere your work takes you. ILINX eForms is a flexible, user-friendly electronic forms software for the capture, processing and delivery of data, images, even signatures. It can do so in a variety of ways, by using a keyboard, a finger or stylus on a touchscreen (using Intelligent […]

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Setting Expectations

As a Project Manager, it’s important to understand that your time is usually spread over several tasks and/or projects for any given day. For this reason it is extremely important to set the correct expectations with customers. Over the last couple months this lesson has been reiterated to me again and again in several different […]

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How to Increase ECM Team Efficiency

In the course of doing some work for one of our partners – we were asked to take a look at the existing workload for their ECM team.  This particular ECM team has done a great job maintaining and integrating ECM components from a variety of vendors.  As typical in such an environment – we […]

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How to choose the best ECM solution for your organization

As a Project Manager at ImageSource, it is my job to educate and guide stakeholders to the best solution based on budget, timelines and requirements. Having previously worked as a consultant at ImageSource, I’ve worked with the stakeholders of an organization to outline the scope of an Enterprise Content Management (ECM) solution for their business. […]

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Please Hold for 1 Hour…

Great support is a must for any business and Customer Service 101. Automated support is great if you want to pay a bill with a credit card or check the balance of an account, but when you have an actual issue you need assistance with, automated support is the LAST thing that I know I […]

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