Tag Archives for " help "

How to fix an error when configuring Active Directory Federation Services

While recently working to deploy an Active Directory Federation Services (ADFS) instance on a Server 2012 system, I ran into an issue. When I tried to do the initial configuration of the ADFS service from the ADFS console, there was an error that said the Windows Internal Database (WID) could not be started. This WID […]

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Getting the Most Out of Your Image

In the ECM industry where quality and consistency are key, it is important to know the tools and resources that can be utilized to ensure legibility of your organizations documents. I have found that when it comes to image quality that even a little change can make a big difference.

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Future of Storage

As the demands of digital storage increase with the ever increasing amounts of personal and professional data. The technology to meet these growing needs is changing in new and exciting ways. The following link talks about some of the exciting things we can expect for the future of our storage needs. http://gizmodo.com/5497512/the-future-of-storage Jason Downer Support […]

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Serendipitous Cerebration (Part 2 – Project Planning)

Serendipitous Cerebration as a problem solving technique can only be applied in the rare cases when normal logical troubleshooting has failed.  As much as we hate to admit it, when all logical problem solving avenues have been exhausted and our troubleshooting prowess to a flummoxed state of tentation, this is when we begin to enter […]

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Support: A day in the life of.

Recently Random and I were going over our daily activities, which can include internal support, Client support, and project work, and we were discussing how scattered and at times hectic our days can end up. We put together a list of events that could happen on any given day. This shows how techs covering several […]

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