Tag Archives for " Scanners "

The Future of ECM Support and Web Based Distributed Capture

Now that there are scanning applications that live on the internet troubleshooting and client side desktop support just got a whole lot easier. No more patching individual workstations and mix matched versions on client desk tops. No more problems accessing and taking up disk space. No more OS compatibility issues. Web based applications is the […]

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Highlight on Fujitsu Scanners

We thought it would be a good idea to spend a few weeks highlighting some of the different scanner manufacturers and what kind of equipment and service they offer and the benefits of purchasing their product.  This week we are going to cover Fujitsu scanners. Fujitsu offers a very wide range of scanner models from […]

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What is the Difference Between Parts and Consumables?

When you own a scanner, or multiple scanners, you are responsible for keeping that equipment running efficiently by keeping consumables on hand.  The components of a scanner that touch the paper and are designed to wear out and be replaced every 3-6 months are called “consumables.”  They are different to what are referred to as […]

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Kofax moves to a pay-per-incident (PPI) system. What are your options?

As of August 3, 2009, worldwide technical support via telephone for all versions of Kofax’s VRS has been convert to a pay-per-incident (PPI) system.  Fujitsu offers a toll-free technical assistance support line for all Fujitsu scanners and software during the warranty period.  The scanner warranty includes phone support for Kofax VRS products provided with the […]

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Relationships – The Ultimate “Value-Add”

One objection we hear almost every day as a Sales representative from a Value Added Reseller (VAR) is “I can get that scanner cheaper online!”  While that may be true in some cases, it may not always be in the customer’s best interest.  That’s when we discuss the benefits of purchasing from a VAR. VAR’s […]

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