support – ILINX

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How to fix an error when configuring Active Directory Federation Services

While recently working to deploy an Active Directory Federation Services (ADFS) instance on a Server 2012 system, I ran into an issue. When I tried to do the initial configuration of the ADFS service from the ADFS console, there was an error that said the Windows Internal Database (WID) could not be started. This WID […]

Centralized, de-centralized or outsourced capture – some surprising results!

In-Process Capture… Centralized Production Scanning… De-Centralized Distributed Capture… the discussions on which strategy is best for a company when addressing their document capture needs can have interesting outcomes. There seems to be no “right” answer, the technology choices for capture are continuously growing and changing and a company’s Enterprise Content Management (ECM) needs can be […]

What is the Difference Between Parts and Consumables?

When you own a scanner, or multiple scanners, you are responsible for keeping that equipment running efficiently by keeping consumables on hand. The components of a scanner that touch the paper and are designed to wear out and be replaced every 3-6 months are called “consumables.” They are different to what are referred to as […]