Tag Archives for " troubleshoot "

Please Hold for 1 Hour…

Great support is a must for any business and Customer Service 101. Automated support is great if you want to pay a bill with a credit card or check the balance of an account, but when you have an actual issue you need assistance with, automated support is the LAST thing that I know I […]

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How to troubleshoot SQL error [3566] & open applications in Kofax 10

I recently worked with a customer who was receiving the error below on a Client/Server installation with a standalone SQL instance (not built-in): [3566] KdoLib: Network I/O error: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name […]

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